How X3Bet Handles Your Personal Data

Last updated: 24.10.2026
This policy explains which personal data X3Bet processes when you visit us, open an account, play, make payments or contact our team. "We", "us" and "our" mean X3Bet; "you" means a visitor or account holder.

1. Scope

The policy covers our games, cashier, account area and support channels, in the browser of your phone. It applies from your first visit for as long as you use our service.

2. Data You Give Us

Sign-up details. As a rule, you register with an e-mail address and a password first and add your personal details afterwards.
Personal details. We typically ask for your name, date of birth, country, address and phone number.
Account settings. Your account currency is usually chosen during sign-up.
Verification documents. We usually ask for an identity document and proof of address. Proof of the payment method you use is typically requested as well.
Messages. What you write to us in live chat or by e-mail.

3. Data Created While You Use X3Bet

Deposits and withdrawals, with their amounts, methods and status.
Game rounds, bets and bonus activity, including wagering progress.
Your activity in our VIP programme.
Technical information that your browser or device sends when our pages load.

4. Why We Use Your Data

To open and run your account.
To process deposits and withdrawals by card, e-wallet, bank transfer or crypto.
To verify your identity, which withdrawals depend on.
To credit bonuses and follow wagering progress.
To answer your questions and keep a record of our conversations.
To respect a self-exclusion you have chosen.
To meet legal obligations that apply to us.

5. Identity Checks

Identity verification is required, and withdrawals depend on it. The documents you send serve to confirm who you are, where you live and that a payment method belongs to you. Please keep your details correct and up to date so that a check can be completed without delay. If something changes, such as your address, let our team know.

6. Payment Data

When you pay in or cash out, we process the details needed to credit or send the money and keep a record of each transaction. Crypto payments are recorded with their amounts in the same way.

7. How We Protect Your Data

Information travelling between your device and our servers is typically protected by SSL encryption. You help too: keep your password private and log out after playing on a shared device.

8. Sharing With Others

We share personal data only where running your account requires it, for example with the payment providers that carry out your deposits and withdrawals, or where the law obliges us to.

9. Cookies and Similar Technology

Cookies and similar technology can keep you signed in, remember your settings and keep our service working. You can manage cookies in your browser; switching some of them off can affect how our pages work.

10. How Long We Keep Data

We keep personal data while your account is open and afterwards for as long as legal and accounting obligations require. The exact period depends on the law that applies to your account.

11. Your Rights

Depending on the law that applies to you, you can ask us to:

show you the personal data we hold about you;
correct details that are wrong or incomplete;
delete data we are not required to keep;
restrict or object to certain processing;
provide your data in a portable format.

To make a request, contact our team through 24/7 live chat or by e-mail and give enough detail for us to identify your account.

12. Complaints

If you are unhappy with how we have handled your data, tell us first and describe what happened. You can also complain to the data protection authority of your country.

13. Changes to This Policy

When we change this policy, we publish the new version with a new date at the top, and the updated policy applies from that date.