Keeping Play a Pastime With X3Bet
We want every session with X3Bet to stay entertainment you have budgeted for, never a way to chase money or escape problems. Below we set out the ways to step back, the signs worth taking seriously and the independent help open to you wherever you live.
Gamblers Anonymous
Who it is for
Gamblers Anonymous is independent of us. It offers support from outside your account, through meetings with other people rather than through our team.
How meetings work
Meetings take place in person, virtually or by telephone, so you can pick the format that suits you best.
Finding a meeting
Use the Gamblers Anonymous meeting finder to look for a group near you or one that meets online.
Ways to Step Back With Us
| Option | What it does | When it suits you |
|---|---|---|
| Self-exclusion | A formal pause from playing with us | You want a firm stop |
| Cool-off | A break from play that we typically offer | You need distance without a long commitment |
| Self-assessment test | A check on your own play that we usually provide | You are unsure whether play is still under control |
Playing Responsibly Wherever You Are
Our service is for adults only: you must be 18+ and have reached the legal age in your country. We state amounts in euros, so if you usually think in another currency, convert your budget before you play rather than during a session. Help services differ from country to country, so it is worth knowing the one where you live before you need it.
Help Close to Home
Your doctor
A doctor can help with stress, sleep or low mood linked to gambling and can point you to treatment services where you live.
Someone you trust
Talking openly to a friend or family member makes a plan easier to keep, and they can help you notice when things slip.
National organisations
Look for the gambling help service in your own country. As a rule, we also link to independent help organisations.
Warning Signs
Any one of these is reason enough to pause and think honestly about your play:
- You deposit again to win back what you have just lost.
- Sessions last longer than you planned, often late into the night.
- You use money meant for rent, bills or food.
- You hide how much or how often you play.
- You feel restless or irritable when you cannot play.
- Gambling has become your main way of coping with stress.
Keeping Gambling Away From Minors
The age rule
You must be 18+ and of legal age in your country to play with us.
Family devices
Use separate user profiles and the parental controls on your phone, tablet or computer, and never let the browser save your password on a device children use.
Payment cards
Keep payment cards and saved wallets out of reach, so a child cannot pay in by accident.
Choosing the Right Kind of Help
| Route | Best for | What to expect |
|---|---|---|
| Gamblers Anonymous | Ongoing peer support | Meetings in person, virtual or by telephone |
| Your doctor | Health effects of gambling | Advice and referral to treatment |
| A trusted person | Day-to-day backing | Someone who helps you keep to your plan |
| Our support team | Questions about a break | 24/7 live chat and e-mail |
Asking Us for a Break
Self-exclusion through our team
As a rule, self-exclusion or an account pause is requested through our support team by live chat or e-mail.
After you ask
Treat a break as a firm stop rather than a countdown. Use the time to review your finances and talk to someone you trust.
Points to Keep in Mind
Before your next session, remember:
- Set your own budget and time before you start, and stop when either runs out.
- Self-exclusion gives you a formal pause from playing with us.
- Gamblers Anonymous offers meetings in person, virtually and by telephone.
- Warning signs deserve action, even when only one of them fits.